Knowledge Management and Communication
Good practices and lessons learned that allow us to improve the work done
Good practices and lessons learned that allow us to improve the work done
Knowledge management encompasses the broad set of activities carried out by the Water Fund to compile and systematise the work done, extracting good practices and lessons learned to improve the work done and to continue advancing in the progressive fulfilment of access to Human Rights to Water and Sanitation. It also has an important component of socialisation and dissemination, not only of the organisation’s internal knowledge but also of any reports or studies of interest generated by other leading institutions in the sector. This area is one of the Fund’s priorities, and throughout 2021 work has been carried out on a number of actions to further develop this area.
On the one hand, work has continued on the preparation of various monographs on the aspects on which the Fund has worked most over the years: governance, cultural diversity and interventions with indigenous people, innovation, gender, sustainable cities, among others. The objective of these analyses is to compile the Fund’s accumulated experiences and to reflect the positioning and orientations for future work. The first of these documents addresses the human rights approach to water and sanitation and was published at the end of 2021.
On the other hand, the Water Fund Knowledge Network has been established, an internal AECID online space (headquarters and field) created as a meeting place to share and disseminate events, activities, news and reports that may be of special interest to the professionals who make up or collaborate with the Cooperation Fund for Water and Sanitation.
Finally, another aspect on which most emphasis has been placed throughout 2021 has been on strengthening the relationship with our strategic partner, the Inter-American Development Bank, with whom numerous programmes are jointly executed. For this purpose, country-specific workshops have been held to address issues related to the systematisation of the products generated in the multilateral portfolio. On this basis, along with the Technical Cooperation Offices of each country, a line of knowledge products has been prioritised to be developed in the coming year.
El Fondo del Agua nació con un claro enfoque de derechos en el que ha ido profundizando desde su nacimiento en 2009. Por ello, los programas de agua y saneamiento impulsados por el FCAS van mucho más allá de la provisión de infraestructuras. Un ejemplo fue el Proyecto de alcantarillado faltante en el Barrio Nelson Mandela, de Cartagena de Indias. Este barrio, con un 80% de familias desplazadas por el conflicto armado, era un asentamiento urbano en el que se conjugaban la pobreza y la contaminación ambiental.
Communication has been highlighted as a particularly important element for the Water Fund in two respects. On the one hand, within the programmes carried out in the partner countries themselves. On the other hand, as a means of accountability to provide the public with all available information regarding the progress of the programmes.
For programmes on the ground, a guide of recommendations has been established for programmes to allocate a portion of funding and resources to raise awareness of the work being done and, especially, to document the actual changes made by the initiatives implemented.
With regard to accountability to the public, in 2021 an effort was made to compile and summarise the work carried out in each of the countries in which the Fund is present. This work was recorded in the “Country Fact Sheets” document, which allows you to consult, at a glance, the interventions carried out in each country, the beneficiaries, the entities we work with and the main lines of action in each of them.
At the same time, in 2021, collaboration with the IADB on communication has been strengthened and the development of animated videos to communicate the impact of the programmes has been reinforced. The Fund also aims to take more photos and record more videos on-site, although this has been hampered by the restrictions on movement that have remained in place for much of 2021.
All Water Fund videos can be found on the “Water and Sanitation” playlist on the AECID’s YouTube channel, here:
49 articles on the Fund’s work were published on the Fund’s website and the newsletter is regularly sent to the more than 500 subscribers. In 2021, the website reached 13,000 unique users, an increase of almost 20% compared to the previous year. The majority of users came from Spain (36%), followed by Colombia (8%) and the United States (6%). The rest came from Latin America, particularly El Salvador, Guatemala, Ecuador and Bolivia
As part of the Water Fund’s dissemination work, and in an attempt to also raise awareness of the work carried out by all the entities that in one way or another contribute to making Spanish cooperation in the water and sanitation sector a reality, since 2020 the Spanish Cooperation Microsite has been up and running on the iAgua website, where content is published weekly.
You can visit the space by clicking the following link:
In addition, the Water Fund has reached out to as many people as possible by participating in numerous national and international meetings and forums, as well as by sharing its experience on various media outlets.